Our first priority is you and your dog’s happiness and wellbeing, and I have the utmost confidence in my products. 

In the unlikely event that you are not happy with your purchase I will offer a full refund or replacement if I receive your return within 60 days of receipt of your purchase.  Please contact to arrange.

Your refund will be for the cost of your product, unfortunately I am unable to refund shipping costs.

Shipping Policy

Albertasno Wellbeing products are handmade.  I typically ship out orders between 1 to 4 days depending on stock.

Products are sent as small parcels via the Royal Mail at a standard cost of £2.99

After your order is shipped, you will receive a confirmation email.  For any questions, please get in touch.